| Vineland
Syrup's Policies and Procedures |
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Ordering
Orders must be placed
at least one (1) day before regular delivery day
and no later than 3 :OO pm. If you would prefer
that our Order Dept. call each week for your
order, please notify us to set up a convenient
time schedule. We have two phone numbers which
are answered 24 hours a day, seven days a week.
Our phone numbers are 856-691-5772 or toll free
at 1-800-_642-9124. If you wish to place an order
or if you have any questions or service
problems, please call immediately. |
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Deliveries
Our deliveries are
scheduled for once a week. Please try to plan
ahead when placing your orders. Special
deliveries require a $5.00 fuel surcharge. |
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Credit
Credit is available
upon application and review of same; otherwise
all deliveries and service are C.O.D.
All discounts are
based upon quantity and C.O.D. orders. Also, the
customer’s account must be paid in full to
qualify for any
discount. |
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Minimums
There will be a
delivery minimum of $50.00. Orders less than
this amount will be charged a $10.00 fee. |
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Returns
All returns are subject to inspection at the VSI
warehouse before any credit is issued. There
will be no credit given for any product with a
broken seal or any container that has been
opened. Also, no credit will be given for any
juice product that is 60 days old and all other
products that are 90 days old. |
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Refunds
There is a 10%
restocking fee for refunds |
